support@sellerguilds.com+1 (972) 994-4283125 George Ln, Miami, FL 33168
Our Story

We Handle Daily Back-Office Headaches So You Can Build Products

Sellerguilds manages fulfillment logic, inventory reconciliation, and shopper care desks for small to mid-sized US merchants. We remove daily back-office chaos so founders and brand leads can focus on marketing and product development.

Modern online retail is complex. Between marketplace rules, warehouse handoffs, and customer service queues, founders spend their days firefighting basic errors instead of expanding their catalog.

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418,200+Parcels tracked and cleared through client warehouses each month
99.4%Same-day fulfillment accuracy rate across peak holiday seasons
18 minAverage merchant support response time across all shifts
2019Supporting independent US online retailers continuously
Pragmatic Execution

We favor simple, durable routing rules over brittle software setups that break during high-volume sales days.

Rigorous Accountability

Every inventory variance and carrier delay receives an incident log, root-cause assessment, and permanent operational fix.

Merchant Margin Focus

Our team actively hunts for dimensional weight savings, misplaced 3PL fees, and excessive refund claims to protect bottom-line profit.

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Our Commitment

Operational Clarity for E-Commerce Brands

Modern online retail is complex. Between marketplace rules, warehouse handoffs, and customer service queues, founders spend their days firefighting basic errors instead of expanding their catalog.

We founded sellerguilds to give independent retail teams the operational discipline of an enterprise brand without building an expensive internal logistics department.

Operations Leadership

Experienced logistics operators and retail specialists running daily merchant workflows.

Katherine BriggsKatherine Briggs
Head of Fulfillment Logistics

Former regional distribution director with 12 years in this managing 3PL contracts and multi-node parcel distribution.

Travis LawsonTravis Lawson
Director of Systems Integration

Specializes in middleware connectivity, inventory syncing, and automated order exception workflows across major e-commerce platforms.

Mark AlvarezMark Alvarez
Lead Customer Care Strategist

Oversees retail helpdesk pods, dispute escalation workflows, and customer retention metrics for growing direct-to-consumer brands.

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